Privacy Policy


By visiting the website of Origin Books & Media, you are accepting and consenting to the practices described in this Privacy Notice.  Controllers of Personal Information Any personal information provided or to be gathered by is controlled by Origin Books & Media Ltd, ChristChurch, Town Square, Woking, Surrey GU21 6YG, UK. Collection and use of personal information about customersThe information we learn from customers helps us personalise and continually improve your shopping experience at We also use this information to prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.











Types of information we gather
1.  Information you give us

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features.
2.  Automatic information

We receive and store certain types of information whenever you interact with us. For example, we use cookies or sessions and to record certain types of information when your web browser accesses

3.  E-mail communications

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please contact our Customer Services team on:

4.  Information from other sources

We might receive information about you from other sources and add it to our account information.

Cookies/sessions We use cookies/sessions to record the data you type into our system when you are browsing or putting items into your shopping basket. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies and notify you when you receive a new cookie, and how to disable cookies.

Sharing information

Information about our customers is a valuable part of our business and we will not sell it to any other business. We only share customer information in very specific ways:
1. Our agents 

We employ other companies and individuals to perform functions on our behalf, for example sending postal mail and processing credit cards. They have access to the personal information needed to perform their functions, but may not use it for other purposes.  They must process this personal information in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

2.  Business transfersIn the process of developing our business, we might sell or buy stores, subsidiaries or business units. Usually, customer information is one of the transferred business assets in such transactions but it remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).

3.  Protection of and othersWe will release account and other personal information when we believe it is appropriate in order to comply with law, to enforce or apply our Conditions of Use and other agreements, or to protect the rights, property or safety of, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. This does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes or in a way that is contrary to the commitments made in this Privacy Notice.
4.  With your consentOther than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.  In the course of sharing information as set out above, whenever we transfer personal information to countries outside of the European Economic Area, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.




Security of personal information  To protect information in transmission, we use Secure Sockets Layer (SSL) software, which encrypts the information you input.  In order to complete transactions for payment, we have to transmit the entire credit card number to the appropriate credit card company during order processing.  The number is not stored anywhere on our website after the transaction is completed.  We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.  It is important for you to prevent unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

Access to gives you access to information about your account and your interactions with The range of information available will change as we improve our website.

Choices about informationAs discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of features.  The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies.


Conditions of use, notices and revisionsIf you choose to visit, your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions of Use, including limitations on damages and application of the laws of England. If you have any concern about privacy at, please send a thorough description to and we will try to resolve it.